Questions often asked by potential and current customers:
1. What do I need to do in order to rent a unit?
A: Come to our rental office located at 2041 S. Treadaway in Abilene, Texas.
Bring your drivers license or other PHOTO i.d. with you. We accept cash,
check, or money order. We DO NOT accept credit or debit cards.
The rental process will take approximately 15 minutes. You need to
purchase your OWN LOCK to place on your unit. Once you have completed
the rental process, you will be given a personal access gate code to enter the
storage facility located on Beltway South (FM 707). You may click on "Tenant
Information Sheet" in the left column, print, then fill out this form, and bring it
with you to our office. This will help expedite the rental process.
2. Is there a long-term lease or security deposit? What is your refund
policy?
A: Our rental policy is structured on a month-to-month basis. On the day you
rent your unit, you are required to pay your first months rent that day. Even if
you occupy the unit LESS than one month, that first month cannot be refunded.
After the first month of tenancy, as long as your account status is current, you
may move out at anytime. Once we receive notification of such, and a refund is
requested, our computer system will prorate any amount to be refunded to you
over $10.00.
3. What size unit do you think I will need?
A: This is a very difficult question. A lot of this depends, of course, on how you
put items into a unit. Of course, if you stack the items to the roof, you can fit
more in the unit. We generally use a 10' X 20' unit as a guideline. That's about
the size of a one car garage. We have both smaller and larger units to choose
from at various prices.
4. Are you open on weekends?
A: Our rental office is NOT open on weekends. However, we are open from 8 a.m.
to 5 p.m. Monday through Friday, including the noon hour. Our storage
facility is OPEN for tenants allowing 24 hr. access 7 days per week.
5. I have a relative or friend whom is needing a storage unit. Can I come in
and rent it for them? Can someone come by and rent a unit FOR ME?
A: No, you may not. According to the Texas Self-Storage Association, the person
whom signs the rental agreement will be responsible for the unit being rented.
Therefore, if a unit needs to be in a particular person's name, that person must
be present in our office to sign the rental agreement.
With that said, once the unit has been rented by an individual, with both parties
present in our office, a form may be filled out and the unit transferred at that
time.
NOTE: IF YOU HAVE QUESTIONS THAT WERE NOT ANSWERED ABOVE,